IT Support

Our platform is secure and easy to work with.

One of the ongoing challenges for IT Directors is testing, implementing, and integrating new technologies. To make this process easier, Edgenuity provides you with all of the information necessary to make well-informed decisions when implementing an online or blended learning program.



Designed for Easy Implementation

As a leader in online and blended learning, Edgenuity is eager to partner with you to create a program specific to your school or district’s academic goals. Once we have helped determine which learning model meets your needs, we will work with you to ensure a seamless implementation. Download the Tech Installation Guide to review Edgenuity’s technical specifications and installation requirements, and discover how our powerful learning management system creates an incredible user experience for educators and students.

  Download the Edgenuity Tech Installation Guide.

 


Compatible with Your System

Edgenuity’s standards-aligned and award-winning curriculum is easily accessible on multiple systems and multiple devices. Whether you use a Windows® or Mac® operating system, Edgenuity’s robust content is available. Our customizable courses are also accessible with iPads® and Android™ tablets for anytime, anywhere learning. Learn more about powering Edgenuity’s flexible solutions by reviewing our system requirements.

  Download Edgenuity’s System Requirements.

  Download Edgenuity’s Chromebook Requirements.

  Download Edgenuity’s Tablet Requirements.

 


Secured to Protect Student Information

With Edgenuity, you know your information is safe. It’s our goal to provide an educational environment that adheres to strict privacy guidelines. That’s why our online and blended learning solutions are offered on a learning management platform built with sophisticated authentication features.

When our dashboard delivers real-time data on student progress, you can rest assured that the information is protected and private. When you log on to our platform, you can feel confident that your log-in credentials are authorized in a secure, monitored environment.

The Edgenuity Secure Station provides the capability to allow or disallow access at the end-user level. Edgenuity assures this by only allowing access to stations that have been authenticated by an Edgenuity school or district administrator user. Learn more by downloading the Tech System Overview.

  Download the Edgenuity Tech System Overview.

  Download the Edgenuity SSL Protocols Guide.

 


Supported at Any Time

Edgenuity’s online and blended learning solutions are built on a robust learning management platform that is designed with end users in mind. Our system is easy to implement, low maintenance, and secure. But, we understand that education is not one-size-fits-all. That’s why we want you to have all of your technical questions answered up front. Contact our support team with any questions you have. Once you’re an Edgenuity customer, you’ll be assigned an account manager and field engineer who will work side-by-side to maintain your system. With Edgenuity’s help, you can effortlessly re-invent your educational environment.

Contact the support team with questions. We are available Monday through Friday from 7:30 a.m. to 9:30 p.m. EST and Saturday from 9 a.m. to 5:30 p.m. EST at 877.202.0338, extension 3, and via e-mail at customersupport@edgenuity.com.