Technical + Customer Support

Technical + Customer Support

Self-Help Tools for Educators

Additional Help

Technical Questions + System Status

Learn More

The 15th-Annual Stevie Awards® recognized the Edgenuity Customer Support Team for Customer Service Department of the Year in 2020.

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Technical Questions + System Status

Edgenuity’s suite of products and solutions is accessible on multiple operating systems and devices for any time, any place learning. Check the system requirements on our Technical Support Page, as well as the system status in real time.

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Support for Parents and Families

When learning moves between the school building and the home, family members may need to take a more active role in their student’s education. We offer resources for parents, guardians, and family members to support student learning.

Families, need to contact product support?

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Helpful Resources for Educators

As educators transition to online learning, classrooms and instruction methods need to be restructured to work in this new environment. Edgenuity is proud to have supported virtual learning for over 20 years, and has produced many resources to help teachers be successful with online learning.

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Product Support + Help Centers

If you are having issues accessing one of Edgenuity’s products or solutions, our Customer Support team is here to help via live chat, email, or phone. For questions about how to use one of our solutions, visit our robust Help Center (product-specific links below). And if you are a student or a parent with questions about a grade, assignment, or course, you will need to reach out directly to your school or district.

Customer Support

Hours of Operation:

Monday–Friday: 7:30am to 9:30pm (EST)
Saturday–Sunday: 9:00am to 5:00pm (EST)

Customers Using Edgenuity


Phone: 877.202.0338

Please be sure to take advantage of our callback feature once connected to our support line.

Customers Using Odysseyware

Web: Contact Us

Phone: 877.251.6662

Interested in Partnering with Edgenuity?

If you are not currently an Edgenuity customer and would like more information about our products, services, or solutions, please contact us to learn more.

Contact Edgenuity


Corporate Headquarters

Edgenuity Inc.
8860 E. Chaparral Road
Scottsdale, Arizona 85250


804 N 2nd Avenue E
Rock Rapids, Iowa 51246


Austin Office

11501 Domain Drive, Suite 160
Austin, Texas 78758

Phone Numbers



Sales Inquiries

877.7CLICKS (877.725.4257)

Email Addresses



Sales Inquiries