Self-Help Tools for Educators
Additional Help
Technical Questions + System Status
Resources
Support
The 15th-Annual Stevie Awards® recognized the Edgenuity Customer Support Team for Customer Service Department of the Year in 2020.
Technical Questions + System Status
Edgenuity’s suite of products and solutions is accessible on multiple operating systems and devices for any time, any place learning. Check the system requirements on our Technical Support Page, as well as the system status in real time.
Support for Parents and Families
When learning moves between the school building and the home, family members may need to take a more active role in their student’s education. We offer resources for parents, guardians, and family members to support student learning.
Helpful Resources for Educators
As educators transition to online learning, classrooms and instruction methods need to be restructured to work in this new environment. Edgenuity is proud to have supported virtual learning for over 20 years, and has produced many resources to help teachers be successful with online learning.
Product Support + Help Centers
If you are having issues accessing one of Edgenuity’s products or solutions, our Customer Support team is here to help via live chat, email, or phone. For questions about how to use one of our solutions, visit our robust Help Center (product-specific links below). And if you are a student or a parent with questions about a grade, assignment, or course, you will need to reach out directly to your school or district.
Customer Support
Hours of Operation:
Monday–Friday: 7:30am to 9:30pm (EST)
Saturday–Sunday: 9:00am to 5:00pm (EST)
Customers Using Edgenuity
Email: CustomerSupport@Edgenuity.com
Phone: 877.202.0338
Please be sure to take advantage of our callback feature once connected to our support line.
Contact Edgenuity
Addresses
Corporate Headquarters
Edgenuity Inc.
8860 E. Chaparral Road
Scottsdale, Arizona 85250
IOWA OFFICE
804 N 2nd Avenue E
Rock Rapids, Iowa 51246
Austin Office
11501 Domain Drive, Suite 160
Austin, Texas 78758
Phone Numbers
Support
877.202.0338
Sales Inquiries
877.7CLICKS (877.725.4257)