Edgenuity utilizes a multi-layer academic support team. Live Chat academic support is available for students within course software. Teachers communicate with students throughout the school week as well as on weekends through messaging and email.
Instructor and Academic Support
The virtual instructor will establish communication requirements and provide contact information prior to the start of each course. Instructors can be reached by telephone or by email and chat through the communications tab in the student portal.
Academic support can also be reached by email and chat through the communications tab in the student portal.
||Monday through Saturday 7:00 am – 11:00 pm EST.
Additional support is available via web conference.
Support and Administration: 888.866.4989
- Option 1: Technical support
- Option 2: Tutor or concept coach
- Option 3: Admissions
- Option 4: Success coach
Download the handy quick reference help guide.
Customer and Technical Support Information
Through toll-free phone and e-mail support, our team of customer support professionals is able to respond to your needs in an efficient and timely manner.
Phone Number: 877.202.0338
Hours of Operation
- Monday through Friday: 7:30 a.m. to 9:30 p.m. (Eastern Time)
- Saturday and Sunday: 9 a.m. to 5 p.m. (Eastern Time)
For more information or to contact our support team by email, please visit our technical support page.