Edgenuity Support

Edgenuity Support icon

Edgenuity utilizes a multi-layer academic support team. Live Chat academic support is available for students within course software. Teachers communicate with students throughout the school week as well as on weekends through messaging and email.

Support and Administration: 888.866.4989

  • Option 1: Admissions
  • Option 2: Technical support
  • Option 3: Academic support
  • Option 4: Registrar
  • Option 5: Questions

Click here for a handy quick reference help guide.

Support Information

Technical Support
Through toll-free phone and e-mail support, our team of customer support professionals is able to respond to your needs in an efficient and timely manner. Phone Number: 888.866.4989

Customer and Technical Support Hours of Operation:

  • Monday through Friday: 7:30 a.m. to 9:30 p.m. (Eastern Time)
  • Saturday and Sunday: 9 a.m. to 5 p.m. (Eastern Time)

For more information or to contact our support team by email, please visit our technical support page.

Administrative Office
Our administrative offices can be reached by telephone at 480.423.0118 or by email at studentsupport@edgenuity.com.

Instructor and Academic Support
The virtual instructor will establish communication requirements and provide contact information prior to the start of each course. Instructors can be reached by telephone or by email and chat through the communications tab in the student portal. Academic support can also be reached by email and chat through the communications tab in the student portal.

Concept Coaching   Monday through Saturday 7:00 am – 11:00 pm EST.

Additional support is available via web conference.