Florida Support

Florida Support

Edgenuity utilizes a multi-layer academic support team. Live Chat academic support is available for students within course software. Teachers communicate with students throughout the school week as well as on weekends through messaging and email.

Instructor and Academic Support

The virtual instructor will establish communication requirements and provide contact information prior to the start of each course. Instructors can be reached by telephone or by email and chat through the communications tab in the student portal.

Academic support can also be reached by email and chat through the communications tab in the student portal.

Concept Coaching   Monday through Saturday 7:00 am – 11:00 pm EST.

Additional support is available via web conference, as well as through a new text message feature implemented in the 2019-2020 school year.

Support and Administration: 888.866.4989

  • Option 1: Technical support
  • Option 2: Tutor or concept coach
  • Option 3: Admissions
  • Option 4: Success coach

Customer and Technical Support Information

Through toll-free phone and e-mail support, our team of customer support professionals is able to respond to your needs in an efficient and timely manner.

Phone Number: 877.202.0338

Email: customersupport@edgenuity.com

Hours of Operation

  • Monday through Friday: 7:30 a.m. to 9:30 p.m. (Eastern Time)
  • Saturday and Sunday: 9 a.m. to 5 p.m. (Eastern Time)

For more information or to contact our support team by email, please visit our technical support page.

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